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We're hiring. Come. Join the fight.

Our crusade against tedium is picking up steam so we're looking for new recruits. If you're quicker than a slippery whippet, craftier than a fox and as smooth as a freshly waxed mole then keep reading.

There are two jobs open now - the deadline for both is 15th March. They're based in the Bristol office but it's likely they will involve occasional travel to countries where the adventures take place and other places where we run events and meet ups. 

  • Sales and Marketing Coordinator

  • Customer Service Coordinator

We’re fighting to make the world less boring by creating adventures which fly in the face of health and safety.  We’ve sent thousands of people on adventures with only their wit and a bag full of cable ties and the teams have raised over £5 million for great causes so you'll also be playing a part in our modest plan to save the world.  


Sales & Marketing Coordinator

Location: Bristol (occasional travel to places like India & Russia likely)

Job Type: Full-time

Salary: £18-20k pa depending on experience

Holiday: 28 days, not including bank holidays - you get them on top

Deadline for applications: 15/03/2017

We're looking for someone to help us tell the world they’re in danger of stagnating like an old pond if they don’t come on one of our adventures. Someone who can reach into the greyest depths of society and help bring adventuring joy and glorious chaos to people’s lives. If you don’t know a hashtag from a hash brown this one probably isn't for you.

Your main responsibilities will be:

  • Working on marketing campaigns of all shapes and flavours about all the adventures - including real-world events, all things digital and old school printed press

  • Creating and managing email marketing campaigns

  • Talking to potential Adventurists who’ve expressed an interest in signing up to convince them they need to join the fight to make the world less boring. This could be on the telephone, on twitter or over a drink at a meet-up

  • Looking after journalist requests and making sure our PR people have everything they need to make The Adventurists and our punters famous

  • Plus a bunch of other stuff along the way to help grease the cogs of Adventurism

 

Requirements:

  • 1 year of consumer sales and/or marketing experience

  • Experience of working on marketing campaigns using a variety of platforms and methods including social media and email marketing in particular

  • Solid understanding of and some experience of dealing with the media

  • Proven ability to work with all sorts of people from different countries and cultures and the ability to build strong relationships and rapport

  • Excellent writing skills are a must

  • Excellent computer skills are nothing short of essential

  • Understanding of and some experience of travel and adventure

We're not necessarily looking for specific formal qualifications but we need to know you are sharper than a bucket of limes and know how to convince people that they need a ridiculous and dangerous adventure in their lives. Because they do.

How to Apply

Send a brief email introducing yourself (no more than 500 words) and your CV to jobs@theadventurists.com. We’re after a concise introduction to your good self and why you’re interested in this job. Any emails longer than 500 words will go straight in the bin.


Customer Service Coordinator

Location: Bristol

Job Type: Full-time

Salary: £22k pa (quick progression and pay rise possible)

Holiday: 28 days, not including bank holidays - you get them on top

Deadline for applications: 15/03/2017

We’re looking for someone to look after our darling customers. You'll start off learning everything by being the first port of call across a bunch of adventures then take on the role of coordinating a small team of people around the world. 

You'll be responsible for looking after the teams from the point they sign up through to having an adventure that blows their minds and preconceptions to oblivion. As well as being an organisational demon you’ll need to be charming, alluring and charismatic. Think Frank Sinatra in silk pyjamas with a mug of cocoa. Like that. If talking to people a lot makes you come out in a nasty rash this one probably isn't for you. If the idea of meeting and talking to people from more than 25 countries ranging from penniless students to multi-company owning millionaires gets you going, read on...

Your main responsibilities will be:

  • Point person on customer service

  • After learning the ropes the job moves on to overseeing a small team based around the world including veterans in Australia, America and other places who help look after customers

  • Overseeing info for customers - team mailouts and handbooks

  • Overseeing customer admin systems

  • Troubleshooting customer issues 

  • Collating info and stories from teams for handbooks and websites (making sure we get all the best stories from the road)

  • Analysing customer feedback and monitoring performance of customer service and the systems we use

  • Ongoing improvements to how we look after teams across the board

  • Once established the role will include planning for the future including turning The Adventurists into a multi-language company

 

Requirements:

  • You have to enjoy speaking to customers

  • One year of Customer Service experience essential

  • Demonstrable experience of administration in a working role

  • Excellent writing skills

  • Confident and professional under pressure

  • Sound judgement on customer issues

  • Understanding of and some experience with travel and adventure

  • You'll occasionally have to take a light-hearted approach to sticky situations

  • Late night radio voice helpful but not essential (look up Graham Torrington)

About the Job

You’ll be responsible for looking after our customers and communicating with them face to face, by phone, by email and on social media.  You’ll be responsible for sending mailouts, taking payments, administration of customer orders and supporting our event managers by ensuring all the customers are ready to start their adventure. You’ll also need a keen eye for a good story - you’ll help research and create content for our website, blog and social media and assist with PR and Marketing campaigns.

This is a challenging role requiring you to juggle lots of tasks while keeping an eye on the details.  You'll gain a lot of experience fast and you’ll need to learn quickly. Our adventures take place in some of the farthest flung corners of the world, so you’ll have an appreciation of travel and adventure.  You'll obviously have excellent written and verbal communications skills.  Experience in a customer facing role and good IT skills are essential. Because of the small size of our team, you’ll be dropped in at the deep end, so you'll need to be inquisitive by nature.

How to Apply

Send a brief email introducing yourself (no more than 500 words) and your CV to jobs@theadventurists.com. Any emails longer than 500 words run the risk of being accidentally filed in the bin.


Important

These roles are only available to UK/EU Citizens or candidates who have a full-time UK work visa.